Privacy Policy
TOS version 1.0.7, updated April 2, 2024
This Privacy Policy discusses how Ayera Technologies, Inc. collects, uses, maintains and discloses information collected from our customers, users who traverse or utilize Ayera's network infrastructure, visitors to our websites, individuals who contact us and visitors to our customers' websites (i.e. our "Users").
Please review our Privacy Policy in conjunction with our additional legal documents found at https://ayera.com/legal. The terms of this Privacy Policy are in addition to the terms of our Wireless Terms of Service and Hosting Agreement and Terms of Service. Customers will be notified of changes to this Privacy Policy via (1) notice on their billing statement, (2) via email on file with Ayera, and/or (3) via posted notice on the Ayera website Home page, Customer Portal Site, and/or Privacy page.
We collect information from Users in many ways. The purpose of this Privacy Policy is to provide Users with an understanding of what types of information we collect, how we treat it,
and choices they may have related to this information. We reserve the right to change our Privacy Policy at any time. To stay updated on our current Privacy Policy, please visit
this periodically. If you have a question about how a certain type of information is handled, please e-mail us at: support@ayera.com.
Information We Collect
Customer Data – When Users become customers or contact us with inquiries, they may provide us with their address, company information, email, phone nbumbers, fax numbers, and/or contact information (Customer Data).
Statistical Data – Many of our servers and network devices collect statistical information such as Users' IP addresses, dates Users visit, computers Users are using, and operating system, among other data (Statistical Data).
Cookies – Our website uses cookies. These data files are read by our server to determine whether Users have visited our site before, whether they are logged in, how often they visit, the length of time and which pages Users view. The equipment we use to provide Services to Users may also place cookies on their computers.
How we use information that we collect
Subpoenas and Other Demands for Information - Ayera Technologies is required to comply with demands for information as dictated by State and Federal law. Examples of these demands include subpoenas, warrants, and civil discovery demands. Information covered by our Privacy Policy may be disclosed following such a request if we determine, in our sole discretion, that such a disclosure is necessary or required. We may also disclose this information if it is necessary or required to protect our interests, the interests of our customers, or in connection with the sale of our business.
Customer Data – We use the Customer Data to identify Users personally. It is used throughout our business to provide services to Users. Information in your Customer Data will only be shared with third parties if it is necessary to provide Third Party products to you. However, information in the Customer Data related to payments, such as a Users’ credit card number, is only used to ensure we receive payment for services rendered.
Statistical Data – We use statistical information to operate our hardware and software, diagnose problems and administer our network and websites. We may use aggregate information to modify the products and services we offer based on who is visiting our website, and what they are purchasing. We do not use Statistical Data to identify Users personally unless troubleshooting with the User or if complying with legal demands for Subpoenas and Other Demands for Information.
Cookies – We may use Cookies to identify Users personally. We use the information provided by cookies to change the way our website looks to Users; to keep Users logged in to certain areas of the website; to ensure continued connection to the Equipment; and to collect demographic data about where Users go on our website and how they behave. Cookies used by our Equipment are used to track and log activities on the Equipment and our Network for security, network maintenance and other related activities.
We keep the information covered by this Privacy Policy indefinitely. Information collected from our website is encrypted during transmission. Information kept by us in our business is protected using industry standard security measures. Our employees are required to keep information covered by this Privacy Policy confidential – unless disclosure is authorized in this Privacy Policy, or by Users. No means of communication or information transmission or storage is totally secure. Because of this we are not responsible for loss corruption or unauthorized acquisition and use of information covered by this Privacy Policy, or for any resulting damages, including unauthorized acquisition and use.